To fulfil their role, Scrum Masters must provide servant leadership to their Scrum teams. The Scrum Master must help people outside of the Scrum team better understand Scrum and facilitate their interactions with the team. In this video, Pawel talks about a mistake he made in the past when acting as a Scrum Master and explains how it can be difficult to fight battles.
Pawel is now a trainer certified by Scrum.org. He is training several hundreds of Scrum Masters yearly. He is giving the following training courses: Professional Scrum Master, Professional Scrum Product Owner, Scaled Professional Scrum avec Nexus and Professional Scrum Foundations.
And you, what mistake did you make as a Scrum Master?